SMART: Construction Calls for Better Signage Downtown

Where does one pickup the SMART bus downtown these days?

M-1 construction has taken over Woodward for the last six months. As a result, SMART Woodward buses have rerouted to Cass Avenue. Okay, that's fine. No big deal.

The problem is that I don't know where the stops are located and I don't think I'm the only one. There are no visible signs on Cass. None. How is a rider supposed to know where to pick up the SMART bus? Do the rider just stand at the corner and hope? But which corner? The south or north corner? How are bus riders supposed to know where to pick up the SMART bus?

I went to SMART's website and it wasn't helpful. Unfortunately, not all the stops for the Woodward downtown routes are listed. It only lists the major stop streets like Warren or Mack. What about the stops in between for the 450 or 460 routes?

Fortunately, luck has allowed me to get on the bus to head home but the question remains, why no bus signs? The M-1 construction isn't going away any time soon. 2 Women 4 Wheels thinks it makes sense for SMART to put up some temporary signs on Cass.

To our readers - what do you think? Are there any other routes that require temporary signage because of construction?

Quite a Week in Detroit Transit News!

This was quite the week for public transportation news in Detroit - we could barely keep up. If you missed some of the major announcements, don’t worry. 2 Women 4 Wheels will get you back on the transit track!

DDOT Has New Director

As you may recall last week, newly-elected Detroit Mayor Duggan fired the DDOT (Detroit Department of Transportation) director and hired Dan Dirks. Fun fact - Dirks was one of our first fans - long before this recent announcement. A little bit about Dan - he used to be the general manager of the SMART bus system from 1998 to 2007. He also actually got on the bus to learn about some of the problems with DDOT - thank you! He told reporters on Thursday that DDOT buses will run on time within a month. While that’s a pretty bold statement, we welcome it and will check back in on that statement in mid to late-February.

Another announcement we read this past week announced that Detroit Mayor Duggan plans to *increase* DDOT services. Yes, you read that correctly - INCREASE!!! We’re so used to *decreases* in services from both SMART and DDOT that we had to read and reread the article to confirm that. We’re still a bit amazed!

And the last surprise we learned this week from DDOT is that they have a place on their website, where you can sign up for announcements by email. Whoa?! Does this mean that they’re actually going to share information with the public?! Well, we don’t really know that but what the hell - we definitely signed up and you should, too!

Hertel Steps Down as CEO of the RTA

John Hertel will leave the Regional Transit Authority (RTA) and will continue as the general manager of SMART. Is this good or bad? We welcome your comments. 1) We didn’t really understand how he could do both jobs at once. 2) We’re concerned that this compromises the advancement of the RTA. Won’t they have to spend more time finding another CEO? Will that delay the process of getting a millage passed to fund the RTA? If so, will the legislature have to appropriate additional funds (and will they actually do it)? 3) Has Hertel ever used public transportation? For instance, does he use it during his daily commute to the SMART office in Detroit? This is a question we’ve had for a few years now and if someone could answer it, we would greatly appreciate it. 4) What’s going on with the RTA? We’ve heard they’re discussing a bus rapid transit system and that’s great but how will they work to improve communication with existing transit providers (aka DDOT and SMART).

Carmona Leaves M-1

Heather Carmona, who was the chief administrative officer, for M-1 left the transit project Friday. We didn’t see that coming. In other M-1 news, a public hearing is scheduled on Wednesday, January 22 from 5 to 7pm with a presentation at 6pm at the Detroit Public Library Main Branch. Find more information here.


Ummm… that’s a lot of transit news for Detroit. What did we miss?  More importantly, what new should we expect next week?

Crash Course in Metro-Detroit Transit

How do you use and support public transportation to move around metro-Detroit? Well, grab a snack and get comfy while you read this "crash course" on transit in the region.

SMART
As you know, we live in the Royal Oak area and work in Detroit, so it is convenient for us to bike to Woodward or the Royal Oak Transit Center to hop on any of the SMART Woodward buses to head south at $2 per ride. The 450 and 460 have multiple stops and bike racks. As do the 445 and the 475, which are “Limited” buses - that means less stops and quicker travel time. SMART services Macomb, Oakland, and Wayne Counties.

Julie gets on the bus!

Unfortunately, a big challenge with SMART buses is that they ONLY travel in and out of Detroit during “peak” hours. What are peak hours? In the morning from 6 to 9am and in the evening from 3 to 6pm. As you can imagine, this greatly complicates happy hour for us. What happens if you need to get to Detroit during an off-peak time? You can take SMART south to the last stop on Woodward, which is at the State Fairgrounds. From there, you can pick up a DDOT bus and head south. Vice versa for heading north during an off peak time. (Special note - the buses are not linked very well so expect a 30 minute wait at the Fairgrounds. Check out a previous post where we we learned about this first hand.)

DDOT
The Detroit Department of Transportation services buses that run only in the city at the cost of $1.50 per ride for adults (slightly cheaper than SMART). We usually take the 53 bus up and down Woodward. It has bike racks (important note - not all buses have racks for bikes - boo!).

DDOT does have a unique “Text My Bus” campaign. That’s right - all you have to do is text 50464 the cross streets and you receive a fairly quick text back with times that the bus will arrive. Unfortunately, as we have learned by experience, the buses don’t have any tracking mechanism to provide accurate information of when it will actually arrive at the stop. Missed opportunity, right?! So for now, you get a text with the time that bus is *supposed* to arrive according to the bus schedule, which often is not the case.

People Mover
We don’t really use the People Mover but wanted to make sure to include it, as it is indeed referred to as public transit in the Motor City. Its three mile track circles downtown for just $0.75 per ride. For fun, check out this video as “Zelda and the Unibrows” test whether it’s faster to walk or take the People Mover. While it’s not the most appealing form of transit, it is helpful - especially during the cold winter months when you’re traveling downtown and just want to stay warm (however, moving the body and walking usually keeps you warm, too).

M-1 Rail
Another three miles of tracks are being built along Woodward Avenue to create a new form of transit, the M-1 Rail. What sets this rail project apart from the People Mover is that it’s linear and on the street with other traffic. The hope is that it will be the start of something bigger that hopefully in the future extends all the way north to Pontiac. Unfortunately, there are a number of concerns regarding this project including connectivity, bike accessibility on Woodward, and placement of the tracks on the sides rather than the middle (check out this video that explains why it might be better to have rail in the middle lane).

RTA
Why can't all the public transit options work together? Well, about a year ago, the Michigan State Legislature created the Southeast Michigan Regional Transit Authority (RTA). One of the focal points is to facilitate that communication. However, it's been almost a year and we're not quite sure what is happening. We had it in our schedule to attend their board meeting earlier this week, but it was cancelled. We did recently learn that there is discussion of one single transit pass that could be used universally with SMART, DDOT, People Mover, and M-1. It's a start but we expect more as this region desperately needs a public transportation system that works!!!. (Stay tuned for future updates as Julie is on the RTA Citizen Advisory Council.)

Okay... this concludes your crash course on public transit in metro-Detroit. Are you still awake?! Keep a look out for future 2 Women 4 Wheels events inviting you to ride the bus with us! In the meantime, join us for our launch party with Urbane Media on Thursday, November 21 from 6 to 8pm.